Before 2009, the IT leadership team at Johnson County Community College in Overland Park, KS, was stuck in a vicious cycle of falling behind on technology infrastructure replacements, squeaking by with patches and maintenance on older systems. Without a dedicated funding stream, IT floundered — and faculty, staff and students had low expectations of what technology could bring to the campus. Something as simple as video streaming in the classroom was difficult because of poor network infrastructure.
 

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