Traditionally, colleges and universities have kept all aspects of institutional management in-house. However, as student expectations have grown while operational budgets have begun to tighten, many postsecondary divisions have begun to look to outside companies for solutions to manage different parts of the institutional back end. However, choosing where to outsource is a larger question than just the quality of the product itself—the company with whom the institution collaborates can have a significant impact on its future success. And there, institutions need to start conversations around where they want to engage with vendors, and where they want to engage with partners.

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